11jili Terms and Conditions — Know the Rules Before You Play

You must be at least 18 years of age to register and use the 11jili platform. By creating an account, you confirm that you meet this age requirement and that you are accessing the platform from a jurisdiction where online entertainment of this nature is permitted. Each player is allowed only one account; creating multiple accounts for the same individual is strictly prohibited and may result in permanent suspension. You are responsible for providing accurate and truthful information during registration, including your name, contact details, and any other required fields. 11jili reserves the right to verify your identity at any time and to suspend or close accounts where information is found to be false or misleading. Account credentials — your username and password — are your responsibility to keep secure, and you must not share them with any other person. If you suspect unauthorised access to your account, contact the platform immediately through the support channels listed on the FAQ page.

All transactions on 11jili are conducted in Philippine pesos (PHP). Deposits must be made using the payment channels listed on the Deposit page, and only payment methods registered in your own name are permitted. Minimum andmaximum deposit and withdrawal limits apply and are displayed within your account dashboard at the time of transaction. Withdrawal requests are processed to the same payment method used for the original deposit where possible, and processing times vary depending on the channel selected. 11jili does not charge platform fees on standard deposits, though your payment provider may apply their own charges independently. Account balances are held in Philippine pesos and are not transferable to another player's account under any circumstances. Any balance that remains inactive for an extended period may be subject to the dormancy policy outlined in your account settings.

Promotions and bonuses offered on 11jili are subject to individual terms that are displayed on the Promotion page at the time each offer is active. By opting into any promotion, you agree to the specific wagering requirements, eligible games or markets, minimum deposit thresholds, and expiry periods attached to that offer. Bonuses are credited in Philippine pesos and are intended for use on the platform only — they cannot be withdrawn as cash until the applicable wagering requirements have been fully met. 11jili reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, particularly where abuse or manipulation of bonus terms is detected. Players found to be exploiting promotional offers through coordinated play, multiple accounts, or other prohibited methods will have their bonuses voided and their accounts reviewed. Only one welcome bonus is available per player, per household, and per device. If you have questions about a specific promotion's terms, the FAQ page provides additional guidance on how bonuses work on this platform.

All bets and wagers placed on 11jili are final once confirmed — you are responsible for reviewing your selections before submitting any bet slip or game action. The platform reserves the right to void bets in circumstances where a technical error, data feed failure, or obvious pricing mistake has occurred, and affected players will be notified and their stakes returned. Sports betting markets are subject to the rules of the relevant sport and competition, and 11jili follows standard industry settlement procedures for all outcomes. Casino-style game results are determined by certified random number generation processes, and the platform does not manipulate outcomes in any way. You agree to use the platform solely for personal entertainment and not for any commercial, professional, or systematic exploitation purpose. Automated betting tools, bots, scripts, or any software designed to gain an unfair advantage are strictly prohibited and will result in immediate account suspension. Visit the Betting page for more information on the sports markets and game categories available to Filipino players on 11jili.

11jili is committed to providing a safe and responsible entertainment environment for all Filipino players, and we take our obligations in this area seriously. Players are encouraged to set personal deposit limits, session time reminders, and self-exclusion periods through their account settings if they feel their play is becoming difficult to manage. The platform will never encourage players to chase losses, increase stakes beyond their comfort level, or continue playing when they have indicated a desire to stop. If you believe you or someone you know may be experiencing problem gambling behaviour, we strongly encourage you to visit the Responsible Gaming page for guidance, resources, and support options available in the Philippines. 11jili complies with responsible gaming standards and cooperates with recognised support organisations to ensure players have access to help when they need it. Self-exclusion requests are processed promptly and result in immediate restriction of access to the platform for the duration requested. We reserve the right to proactively restrict or close accounts where we identify patterns of play that suggest a player may be at risk.

Your personal information is collected, stored, and processed in accordance with the 11jili Privacy Policy, which you should read alongside these Terms and Conditions. By registering an account, you consent to the collection and use of your data as described in that policy, including for identity verification, fraud prevention, and platform improvement purposes. 11jili uses industry-standard security measures to protect your account and personal data, but you are also responsible for maintaining the security of your login credentials and for logging out of shared devices after each session. We do not sell your personal data to third parties for marketing purposes, and we only share information with third parties where required by law or necessary for the operation of the platform. Any suspected security breach or unauthorised account access should be reported to the platform immediately. For full details on how your data is handled, please review the Privacy Policy page.

11jili provides its platform on an "as available" basis and does not guarantee uninterrupted access at all times — scheduled maintenance, technical issues, or circumstances beyond our control may occasionally affect platform availability. The platform is not liable for any losses arising from service interruptions, delayed bet settlement, or technical errors that occur outside of our reasonable control, provided that affected stakes are returned where applicable. You use the platform at your own risk, and 11jili's liability to you in any circumstances is limited to the value of funds held in your account at the time of the relevant incident. The platform does not accept liability for losses resulting from your own decisions, including betting outcomes, game results, or financial decisions made in connection with your use of the platform. These Terms and Conditions are governed by applicable Philippine law, and any disputes arising from your use of 11jili will be subject to the jurisdiction of the relevant Philippine courts or regulatory bodies. 11jili reserves the right to update these Terms and Conditions at any time, and continued use of the platform following any update constitutes acceptance of the revised terms. If you have questions about any of the terms on this page, visit the FAQ page or reach out through the contact details provided there.